Privacy Policy
Last updated: February 2026
1. Introduction
Nitzi Diamond Co. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy legislation.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping and billing addresses when you place an order or contact us.
- Payment Information: Credit card and payment details are processed securely through Stripe. We do not store your full payment information on our servers.
- Usage Data: Browser type, IP address, pages visited, and time spent on our site via cookies and analytics tools.
- Communications: Any messages, inquiries, or feedback you send us.
3. How We Use Your Information
- Process and fulfill your orders
- Communicate with you about orders, inquiries, and promotions
- Improve our website and customer experience
- Comply with legal obligations
- Prevent fraud and ensure security
4. Cookies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings. Essential cookies required for site functionality cannot be disabled.
5. Third-Party Services
We may share your information with trusted third parties who assist us in operating our business:
- Stripe: Payment processing
- Shipping carriers: Order fulfillment and delivery
- Analytics providers: Website usage analysis
These parties are obligated to protect your information and use it only for the services they provide to us.
6. Data Security
We implement industry-standard security measures including SSL encryption, secure payment processing, and access controls to protect your personal information. However, no method of transmission over the Internet is 100% secure.
7. Your Rights
Under PIPEDA, you have the right to:
- Access your personal information we hold
- Request correction of inaccurate information
- Withdraw consent for certain data uses
- Request deletion of your personal information
To exercise these rights, contact us at info@nitzidiamonds.com.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
9. Contact Us
If you have questions about this Privacy Policy, contact us at:
info@nitzidiamonds.com
Nitzi Diamond Co., Toronto, Canada